SAJJ.COM - Warranties

Policies/Repairs/Warranties The continued performance of vintage electronics is, of course, unknown due to age. As a result, the business of buying or selling old radios carries some risk, more so than other antique items. Tubes, capacitors, resistors, transformers, or other electronic parts may wear out at some point in time simply due to their age. All our radios are tested and described in detail as accurately as possible regarding the radios present condition. Of course, due to the nature of vintage electronics, I cannot offer a return, exchange or refund program. However, I do offer very fair Warranty and Servicing Programs that are listed below. AS A FAIR ALTERNATIVE, I offer a Limited Electronic Warranty on all tube radios. The length of the warranty is usually 30 days unless otherwise noted. The length of each tube radio's Limited Warranty is disclosed in its ad description. Below is my Antique Radios Tube Radio Limited Electronic Warranty: Tube Radio Limited Electronic Warranty What is covered: Tubes, wax capacitors, paper capacitors, electrolytic capacitors, and dial lights. What is not covered : Speaker cone/coil, push button tuning, transformer, cabinet, grille cloth, dial lenses/bezels, knobs, shipping/packing costs, or any miss-use, alterations, adjustments, or repairs attempted by the buyer. If any covered part becomes defective and affects the radio's performance during the warranty period, I will provide you with a choice of the following two fair options. Option 1: My repairman will repair or replace any covered parts directly related to the problem at no charge to you. Option 2: Or, you may choose to use your own repairman to repair or replace any covered parts directly related to the problem. I will reimburse you for the cost of repair or replacement of any covered parts at acceptable and reasonable rates which are standard within the industry. A direct verification from the customer's repairman by a written estimate approved by myself is required prior to completion of the work. In some cases involving the replacement of tubes and dial lights, where a repairman is not necessary, I will provide the part directly to you. This Limited Warranty does not cover electronic restorations or any other additional electronic parts or labor that are not required to correct the defect claimed by the buyer. Refer to examples below: Example 1: Radio develops a loud hum during limited warranty period. Radio has 8 various capacitors. Only the specific defective filter capacitor causing the hum is covered for replacement. Example 2: Radio's reception and volume become very weak during the limited warranty period. Radio has 6 tubes. Only the specific RF tube causing the reception problem is covered for replacement. Servicing After the Warranty Period Should any problems occur after the limited warranty period expires, I will be happy to provide guidance, help, as well as sources for any needed parts and repairs. This work will be done at the buyer's expense. Refunds will be granted only where there has been verifiable shipping damage. In these cases, a UPS insurance claim request must be made to me from the buyer immediately upon receipt of the radio. A UPS inspection of the radio, boxes, and all packing materials is required. The refund will be issued upon UPS approval and payment of the insurance claim.